Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
9.0
Service
8.3
Dining
7.0
Guest reviews
7.6/10
based on 3 reviews
8.6
8.6/10 based on 716 reviews
Jimmy
United Kingdom,
February
2024
8.2/10
I had a mixed experience at this hotel. While the location was excellent and the rooms were beautiful and very clean, there were a few issues that should not have been there. The service was one of the best I have had, with staff being absolutely fabulous and pleasant, and the dining was good overall despite a specific issue. The hotel had some great facilities but lacked non-dairy milk, which was disappointing.
Rooms
8.0
The rooms had a few issues but were in an excellent location, and they were beautiful and very clean with a window opening facility.
Service
9.0
The service was outstanding. The staff guided me to breakfast in a beautiful room overlooking the canal and were pleasant, friendly, and efficient.
Location
9.0
The location was perfect, accessible yet secluded, and ideal for a drink by the lake. It was not far from the motorway but set in the countryside.
Dining
7.0
The dining experience was overall good, with cooked-to-order dishes and a good atmosphere. However, the hotel lacked non-dairy milk, which was disappointing.
Facilities
8.0
The hotel had good facilities overall, but the absence of non-dairy milk for guests was a letdown.
Harry
United Kingdom,
September
2023
8.2/10
The hotel is located in a stunning village location with the canal very close by. The rooms are very large, beautiful, and offer everything one would need, though the pricing may not fully justify the experience. The service is exceptional, with the staff working hard, friendly, and attentive. The dining experience is decent but lacks clarity on some offerings, while the location provides a superb retreat from the hustle and bustle of everyday life.
Rooms
8.0
The rooms were very good, spacious, well-presented, and offered everything that one would need.
Service
9.0
The staff were exceptional, friendly, and helpful, creating a wonderful comfortable feeling throughout the hotel.
Location
9.0
The location is superb and very quiet at night, offering a perfect escape from the world while being surrounded by stunning village scenery with the canal nearby.
Dining
7.0
The dining experience was satisfying with well-presented and tasty dishes though lacking clarity on some details and condiments.
Facilities
8.0
The hotel offers a tranquil lake within the grounds, enhancing the overall experience.
Tommy
United Kingdom,
July
2023
7.6/10
I had a wonderful stay at the hotel, with beautiful room views over a canal bank teeming with wild flowers and birds. The direct proximity to a wedding added a touch of charm but also some noise. The location is fantastic with stunning lakeside seating but challenging access. The dining experience had its ups and downs, offering absolutely delicious food but impacted by wedding guest chaos. Overall, a memorable stay with a few minor hiccups.
Rooms
8.0
The rooms overlook a beautiful canal bank, with wild flowers and birds, including swans and waterfowl. The ambiance is lovely, but the wedding noise directly below was a drawback.
Service
7.0
The staff dealt with issues promptly but seemed a bit overwhelmed at breakfast. The service by the restaurant and F&B staff was excellent.
Location
9.0
The location is fantastic, along the canal with stunning lakeside seating and countryside views.
Dining
7.0
The dining experience was a mixed bag, with absolutely delicious food, but some chaos due to the number of wedding guests staying over.
Facilities
7.0
The facilities were decent, but the impact of the wedding on the overall experience was noticeable.